Shipping policy
Order Processing & Shipping
We carefully prepare each order before it is handed over to the shipping carrier.
Order Processing Time
Orders are generally processed within:
1–3 Business Days
Processing begins after successful payment confirmation and includes order verification, product preparation, packaging, and handling.
Shipping Time
After your order has been dispatched, the estimated transportation period is:
3–7 Business Days
Estimated Total Delivery Time
The combined estimated timeframe for processing and transportation is approximately:
4–10 Business Days
The shipping period begins after dispatch and does not include order processing time.
Tracking Information
Once your order has been shipped, tracking information will be sent to the email address provided during checkout when available.
Please allow some time for tracking information to appear after the carrier receives and scans the package.
Shipping Delays
Delivery estimates may occasionally be affected by:
- Carrier delays
- Severe weather
- Public holidays
- High shipping volumes
- Transportation interruptions
- Incorrect or incomplete address information
If your shipment experiences an unusual delay, please contact our customer service team.
Shipping Address
Customers should carefully review their shipping information before completing checkout. We are unable to guarantee changes to an address after an order has entered the shipping process.